sutori

New feature . . . official company responses

October 4th, 2006

The ultimate aim of Sutori is for stories from real customers to reach the ears of the companies those stories are about. And for that connection to to ultimately lead to some sort of positive change (problems solved, better policies, better products etc.).
With this in mind, we’ve added a new feature that allows companies to post and official response to any story. These responses are similar to comments, except they will be clearly marked as officially coming from the company involved.

Here’s how it works.

Beneath each story and above the comments, we’ve added this . . .

Click on the link text (”I am authorized . . .”) and we’ll ask you a few questions so we can confirm that you are who you say you are.

Once that application is received and your identification is confirmed, you’ll be able to post a response right there on the story page.

Simple as that.

So . . . who’ll be the first company to join the conversation?

Entry Filed under: sutori, announcement, new, feature